THE HCI SOLUTION
Connecting People with Healthcare Information
HCI is dedicated to creating software solutions that make connecting physician and clinical staff to healthcare information effortless. Today, our suite of HIPAA-compliant and Meaningful Use certified products enable healthcare providers to increase efficiency, improve clinical workflow, meet patient safety initiatives and improve the delivery of care.
To deliver reliable and cost-effective software solutions and services that reduce costs and improve healthcare efficiency for our customers so that they can provide better patient care.
Trust is the foundation of any good relationship, and that is why we work hard to build trust with all of our customers. We hold ourselves accountable to our customers, shareholders, partners and employees by honoring our commitments, providing results and striving for the highest quality. We also believe strongly in maintaining a high level of customer satisfaction, which is why all of our products come with a satisfaction guarantee.
To become the leader in software solutions to the healthcare industry by providing cost-effective and reliable products that lead to better patient care by:
• Enhancing patient safety
• Streamlining workflows
• Improving clinical efficiency
• Increasing IT efficiency
• Reducing costs
• Decreasing waste
Ken Hoffman – President, Owner
Healthcare IT industry veteran Ken Hoffman has been in Healthcare IT since 1990, bringing relevant industry experience and proven business success to HCI. Ken is well known for providing strategic plans for large hospital initiatives and delivering that vision by providing innovative integration and software solutions. Having developed and delivered integrated applications and interfaces for hundreds of hospitals, he is highly experienced in design, policy and procedure, and best practice strategy.
In 1997 Ken brought his integration business into Iatric Systems as one of the original three framers. From 1997 through 2012 he built the largest Integration business in the industry before stepping down as Vice President in March 2012. In April 2013, Ken started The HCISolution with a focus on customer care and affordable integrated solutions.
Dan Collins – VP of Operations
Dan has been at the forefront of EHR development and customer care for over 21 years while working at Meditech in various roles. Dan has led data service teams that supported all of MEDITECH’s platforms. Dan is a technically skilled leader and software developer, with a career dedicated to best practices, customer care and maintaining positive long-term customer and vendor relationships.
Joni Hoffman – VP of Revenue Cycle & Data Services
Joni has more than 22 years of combined experience in healthcare IT, Revenue Cycle, and leadership. She has strong operational experience overseeing revenue cycle operations including Patient Access, Business Office, Health Information Management, Managed Care and Case Management. Joni has been exposed to all facets of MEDITECH’s HCIS applications, including Ambulatory modules. Joni has led IT staff and Revenue Cycle Teams that support all of MEDITECH’s platforms.
Liz Morgan – Sales Director
With more than 25 years in information technology, sales, and marketing, Liz Morgan has focused on long term relationships with customers. She builds relationships and trust by actively listening to optimize solutions and customer loyalty. For many years, Liz worked with hospitals in a consulting capacity, understanding workflow and the need to optimize it utilizing technology where it makes sense. Her healthcare and leadership experience is vital in understanding customer needs, providing innovative solutions, and continuing the HCI superior level of customer care.
Jim Smith – Product Director
Jim Smith fills the role of product director of multiple software applications for The HCI Solution. Jim joined The HCI Solution team in 2013. He has several years of experience in the healthcare information technology industry with expertise in Meditech NPR and a variety of programming languages. Jim works directly with customers, helping them improve their workflow, remove obstacles and increase productivity through the application of HCI’s products and services. Jim has extensive experience in working with customers on maintaining dictionaries within the Meditech MAGIC, CS and 6.x platforms using HCI’s SyncSolve® product.
Pedro Jimenez – Director, Interface Engine Services
Since 1995, Pedro Jimenez has been delivering integration software solutions and providing exceptional customer service in the Healthcare IT industry. He literally built his career from the ground up; starting in the basement writing interfaces for material management departments and working his way up to the patient floors developing interface engine software products that enable patient care. Pedro comes with a genuine concern for Healthcare IT professionals, providers, and patients; which have served as the guiding principle throughout his career. He has developed, delivered, and provided training and product support for integration solutions at hundreds of hospitals through the years. Before joining The HCI Solution, he served as the Product Director of an integration solution product suite offered by the largest integration business in the industry. Pedro joined The HCI Solution, Inc. in August 2018 to deliver on his vision of providing affordable healthcare interface engine solutions along with superior levels of customer service.