Testimonials

Peterson Health is a private, 124-bed, not-for-profit community-based healthcare facility located in Kerrville, Texas. Peterson Health has focused on providing patient-centered care for over 65 years, serving the people of Texas Hill Country. Peterson Health recently converted to MEDITECH Expanse from MEDITECH 6.07 as of March 1st, 2019.

“I can confidently say that our experience with HCI consistently exceeds our expectations.”

Halifax Health is the largest healthcare provider in East Central Florida providing a continuum of care through multiple organizations including a tertiary hospital and community hospital consisting of 678 licensed beds. Halifax Health is a Meditech Expanse health system that recently converted from Client Server..

“Having a single vendor with 27+ years’ experience in the Meditech space to handle all our engineering needs was the ultimate key to our success.”

Nexus Health System is a multi-facility system consisting of 3 specialty hospitals as well as a rehabilitation center and residential housing center throughout Texas and California. Nexus Health System is a MEDITECH Client Server health system with version 5.67.

“SyncSolve® is easily the best product we have purchased.”

Cole Memorial is a 25-bed hospital committed to providing a comprehensive range of health care services, using the latest technology and treatments available. Our services include; prevention and wellness, diagnosis, inpatient and outpatient treatment, rehabilitation, home health care, and education.

“There are four pharmacists building in the TEST Pharmacy module for CPOE. All of the affected Pharmacy dictionaries will be moved to LIVE. Also, for the CPOE Project, we did a sync for the Nursing Dictionaries: Intervention, Intervention Set, Intervention Header, Diagnosis, Plan of Care, and Goal.

We had a new withholding in the Payroll Module. We did a Sync for the Payroll Withholding dictionaries, Earning dictionary, and the Table and Table Value dictionaries from LIVE to TEST. We built the new withholding in TEST and did the testing there.

The synchronization of the NMI Value Mapping dictionaries and the HL7 Administrative Site Entry dictionary was the best use of SyncSolve® with SyncIT to date. SyncSolve® saved me at least 40 hours of work.”

Southern Illinois Healthcare Services is a not-for-profit health care system consisting of three hospitals: Memorial Hospital of Carbondale, a 140-bed tertiary care hospital; Herrin Hospital, a 114-bed acute inpatient and outpatient hospital; and St. Joseph Memorial Hospital, a 25-bed critical access hospital. Southern Illinois Healthcare hospitals are MEDITECH Client Server facilities with Version 5.66.

Jeffery Boomer and other staff at Southern Illinois Healthcare Services installed and began using SyncSolve® in March, 2015. Jeffery admits that using the product has been a “big eye opener in making us aware of all the discrepancies out there. The Pharmacy is very happy that their strings can be moved by the SyncSolve® application rather than having to be rebuilt manually. Those are very complicated. This is really the only product I have seen that takes the background work out of it.”

When asked if the SyncSolve® application was more difficult to use or more work than anticipated, he responded, “It’s not more work than I anticipated, and it’s more comprehensive than I would have given it credit for. I made the assumption that this product would do what other products do, which is have you develop your own scripting and then perform the synchronization. We tried working with another product to help us keep the rings synched. Two of us tried to figure out how to script for Pharmacy and we couldn’t do it.” “This is not a pure scripting tool. It opens up the background and works with the information there. Without a tool such as this, you could easily have a FTE (full time equivalent) involved to keep the rings synched,” Jeffery says.

Skagit Regional Health operates two hospitals (Cascade Valley Hospital and Skagit Regional Health), 16 clinics and offers 25 specialties in the North Snohomish, Skagit and Island counties of Washington. They have integrated their databases from different platforms and are in the process of converting to a new EHR.

“HCI has proven to be smart, effective and tremendously timely.”

Heywood Hospital is part of Heywood Healthcare, an independent, community-owned healthcare system located in the North Central region of Massachusetts. It is comprised of Heywood Hospital, a non-profit, 134-bed acute-care hospital in Gardner, MA; Athol Hospital, a 25 bed not-for-profit, Critical Access Hospital in Athol, MA; Heywood Medical Group, a center with primary care physicians and specialists located throughout the region; and four satellite facilities -Winchendon Health Center and Murdock School-based Health Center in Winchendon, West River Health Center in Orange and Heywood Rehabilitation Center in Gardner.

“SyncSolve® has been a great help to us! We have always struggled, like so many others, with making sure all TEST and LIVE dictionaries match. SyncSolve® can help with the monitoring and maintenance of the many modules.

We spent months revising our Provider dictionary, and it only took minutes to sync all that work, saving time and money.”

War Memorial Hospital (WMH) is home to an 82-bed acute care hospital, a 51-bed Long Term Care unit, a 20-bed Behavioral health center, a 30,000-square foot Rehabilitation Center, and several satellite clinics located throughout the Eastern Upper Peninsula of Michigan. WMH is a MEDITECH Magic facility with Version 5.66 currently, moving to 5.67 this June 2015.

Cindy Dodds shares, “We began speaking with The HCISolution, Inc. was because they said it could be done. We sent them the specifications for the project and they confirmed it could be done. The sales and programming staff there seemed like they wanted to help us and wanted to partner with us. One of the main reasons we decided to go with The HCISolution is because they said they would give us all the functionality we wanted. We liked the clinical and business functions, and frankly we were surprised when they told us the clinical could be done as well.”