Meet the Team – Jim Archambault

Meet Jim Archambault – Integration Engineer

The products and services at The HCI Solution are developed by highly skilled engineers. One of those is the brilliant Jim Archambault.  

Jim is an Integration Engineer who develops and maintains the user interface for one of The HCI Solution’s most popular productsContinuITyTM Downtime Portal. On top of that, he works on archive extraction components and develops utilities to handle hospital data specifically customized to their needs. Additionally, Jim handles support issues for all The HCI Solution products.  

What Jim Archambault Likes Best About The HCI Solution 

There is a reason that Jim has been with The HCI Solution since September of 2018. He says the best thing about working for The HCI Solution is the ability to challenge himself and learn new things, with his team supporting him while doing so. Jim really enjoys the opportunity to work on development style projects. 

When Jim Archambault Is Not At Work 

Being an engineer at work translates well into one of Jim’s favorite hobbies. He really enjoys building Lego sets. All the screen time at The HCI Solution does not damper his love for video games at home. Additionally, Jim likes hiking, camping, and gardening. Another passion of Jim’s is painting miniatures for tabletop gaming. 

When it’s time to relax and watch other people do things, Jim cheers on the Boston Bruins, Green Bay Packers, the McLaren Formula 1 team, and the Ducati factory team of MotoGP. 

Building Another Engineer? 

Jim’s favorite project is raising his son. His fiancé gave birth in December 2021. Jim states that they have been having a lot of fun raising their baby. 

If you need to get in touch with Jim or learn about any of our other team members, please contact us. 

Meet the Team – Samantha Cameron

Meet Samantha Cameron. Many of you have already had the pleasure of speaking with Samantha for a variety of business-related issues. However, this is your opportunity to really get to know the person behind the voice on the phone.

What Samantha Cameron Does for The HCI Solution

Samantha is our Business Manager and she started with The HCI Solution back in 2018. This month marks her four-year anniversary. As the Business Manager, Samantha balances a lot of responsibilities. A typical week, if there is such a thing, will find her heavily involved with bookkeeping, payroll, IT and software administration, insurance plan management, business mailings, and every regarding human resources for The HCI Solution. Samantha engages with our customers and internal staff for a multitude of reasons – and she is an expert at all.

Samantha’s Favorite Moment at The HCI Solution

Although she is a bit more “behind the scenes,” Samantha Cameron interacts with The HCI Solution clients by answering billing questions, working with AP departments, and sometimes helping with customer access issues and special requests. Samantha’s favorite client interaction is when she gets special requests for reports from customers. One time, she had a customer request a monthly report concerning help desk tickets to make managing them easier. So, Samantha customized and created a report including the requested information and sends it to the appreciative client on a monthly basis. Samantha says, “Any time a customer wants to look at hours used, or project costs and I get to put together a report of that for them to give them a clear picture, I enjoy it.”

Why Samantha Loves Working at The HCI Solution

Samantha really loves working at The HCI Solution. She says it’s “like a big family. Everyone is kind to one another and supportive.” She makes a point of acknowledging she feels appreciated and valued by all of my co-workers and can always count on them to let me know when a job has been well done.

Samantha cites how there is opportunity for advancement, and how she has grown exponentially in her position with The HCI Solution. “I’ve learned things in this position that I never saw myself learning and even at times impressed myself with solutions I have come up with.” She also loves that the job is flexible to her needs. Samantha expands on that by saying, “Working remotely as we do offers flexibility unlike any other job I’ve ever had, and when you have a family, and young kids it removes a lot of stress from everyday life.”

Samantha Cameron Away from the Office

The family that Samantha mentions consists of Chris, her husband of eight years, and their two beautiful children, Lydia (6) and Cannon (4). The Cameron clan also includes two dogs, Lovey and Malificent.

Outside of work, Samantha Cameron has plenty of hobbies and interests. She is quite the karaoke singer and also helps with live productions at her church. Samantha is the Event Coordinator for her kids’ Elementary Booster Club. She loves cooking – especially baking – and craft projects. Living in a small, rural town in southern Missouri allows Samantha to enjoy hunting, fishing, camping, and boating on the lake.

If you want to know more about other members of The HCI Solution team, click here.