Sturgis Hospital, Sturgis, MA

November 25, 2013 – Mark Olsen, Clinical I.T. Director
“We had our Go-LIVE date; after we were given the OK to go in and check for issues, I noticed that the MIS Inpatient Discharge dictionary was totally empty and had not been moved as anticipated. We recently had implemented the SyncSolve tool, but I did not think I would need to use it yet. With the Go-LIVE in progress, I decided this would be a good opportunity to test SyncSolve. I opened SyncSolve, entered the necessary DPMs and, within a few minutes, the MIS Inpatient Discharge dictionary was populated completely.

“The entire process could not have taken more than five minutes. The SyncSolve tool provided the perfect answer to what would have been a very time-consuming manual dictionary build, allowing us to bring the EHR live without an extensive delay.

“I am now using the SyncSolve system to monitor changes in our dictionaries. With the Computerized Physician Order Management (CPOM) system, it is critical to know if there have been changes made in the Laboratory or Radiology procedure dictionaries to ensure appropriate function of CPOM. Any changes to the mnemonics will cause the order to be cancelled without notification to the person ordering the test. This has caused issues in the past that will now be detected very easily.

“We will be using the SyncSolve tool in the future to move the Intelligent Medical Objects (IMO) mapping into the LIVE system that is currently being done in the TEST system.”

December 27th, 2013 – Mark Olsen, Clinical I.T. Director
“I was ‘kicked to desktop’ when attempting to move an OE Order Set for an Admission that has 83 orders. Then I attempted to manually build in LIVE and I got ‘timed out’ and lost it when I was over halfway done. THEN I REMEMBERED SYNCSOLVE!!!! Within a minute, I had both order sets moved to LIVE. It was a great feeling.”

March 14th, 2014 – Mark Olsen, Clinical I.T. Director
“In the past, Meditech allowed the moving of a CDS, and it would ‘overwrite’ the CDS in the destination dictionary. First, it would ask if that is really what you want to do.

“Now, if I have a CDS in TEST and LIVE that is ‘waiting’ to be implemented, and a change is required at the last minute, the change does not always get moved. Spelling errors that are found and corrected in TEST have to be made in LIVE manually. Basically, the queries that exist on the CDS in the destination dictionary are not altered by the move. SyncSolve makes the changes to these queries. Meditech is making SyncSolve become more of a necessity.”